Quadra has a robust Product Support System in place to help you in times of difficulty & need. The support on offer is two-level assistance as indicated below:
Available on weekdays – 9:30am to 6:00pm – the Customer Service Desk is your first point of contact. Desk personnel should provide you with the basic assistance besides taking down queries for resolution.
Our customer service executive are also available on chat & email; besides providing assistance for remote diagnosis.
The exclusive online customer service portal offers easy-to-use features and is accessible 24/7. The portal helps you
The portal allows our clients to update their comments, additional details, if any, directly on the web portal against specific requests. The updates can be made anytime, and we will direct these to the customer service team for immediate attention.